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№103-11-2021 09:20:03

vk
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[91.3.0] утечка памяти

При открытии настроек происходит утечка памяти и жёсткий фриз. Единственное установленное расширение - Minimize On Close, отключение не помогает.

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№201-12-2021 09:45:19

Vigt
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Re: [91.3.0] утечка памяти

Подтверждаю, аналогичная ситуация, версия 91.3.2. х64.

Запрос в техподдержку по ошибке
Здравствуйте. С Thunderbird происходит что-то странное. При входе в настройки клиент зависает и начинает занимать оперативную память по нарастающей, пока через 5-10 минут не завершается с ошибкой. Переустанавливал начисто, первые несколько минут работает нормально, потом все повторяется заново. В безопасном режиме с отключенными дополнениями работает нормально. В обычном режиме с отключенными дополнениями ошибка повторяется. Прошу помочь с решением проблемы.
Лог
AdapterDeviceID: 0x128b
AdapterDriverVersion: 27.21.14.6677
AdapterSubsysID: 00000000
AdapterVendorID: 0x10de
Add-ons: minimizeonclose%40rsjtdrjgfuzkfg.com:2.0.1.1,langpack-ru%40thunderbird.mozilla.org:91.0buildid20211020014537,hunspell-ru%40dictionaries.addons.mozilla.org:1.0.20131101.2webext,thunderbird-compact-light%40mozilla.org:1.2,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,priceru%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,ozonru%40search.mozilla.org:1.2,mailru%40search.mozilla.org:1.0,yandex%40search.mozilla.org:1.0
AvailablePageFile: 4546560
AvailablePhysicalMemory: 817057792
AvailableVirtualMemory: 138494165336064
BlockedDllList:
BreakpadReserveAddress: 2790647660544
BreakpadReserveSize: 83886080
BuildID: 20211117150618
CPUMicrocodeVersion: 0xde
Comments: Здравствуйте. С Thunderbird происходит что-то странное. При входе в настройки клиент зависает иначинает занимать оперативную память по нарастающей, пока через 5-10 минут не завершается с ошибкой. Переустанавливал начисто, первые несколько минут работает нормально, потом все повторяется заново. В безопасном режиме с отключенными дополнениями работает нормально. В обычном режиме с отключенными дополнениями ошибка повторяется. Прошу помочь с решением проблемы.
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set
CrashTime: 1638338327
DOMIPCEnabled: 1
FramePoisonBase: 9223372036600889344
FramePoisonSize: 65536
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
InstallTime: 1638276150
LauncherProcessState: 0
ModuleSignatureInfo: {"CRYPTO-PRO":["cpext.dll","cpui.dll","cpsuprt.dll","cpcspi.dll","cpadvai.dll","detoured.dll","cpcrypt.dll","cpcsp.dll","cpmsi.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["cryptsp.dll","wdmaud.drv","wscapi.dll","msacm32.dll","TaskFlowDataEngine.dll","linkinfo.dll","ntshrui.dll","explorerframe.dll","twinapi.dll","OneCoreCommonProxyStub.dll","cscapi.dll","midimap.dll","dbgcore.dll","dbghelp.dll","dataexchange.dll","msacm32.drv","usp10.dll","ksuser.dll","cdp.dll","srvcli.dll","wsock32.dll","webauthn.dll","GdiPlus.dll","msimg32.dll","directmanipulation.dll","npmproxy.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","iertutil.dll","BCP47mrm.dll","TextInputFramework.dll","InputHost.dll","Windows.UI.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","wshbth.dll","Bcp47Langs.dll","winhttp.dll","version.dll","OneCoreUAPCommonProxyStub.dll","ColorAdapterClient.dll","mscms.dll","rasadhlp.dll","MMDevAPI.dll","AudioSes.dll","policymanager.dll","WinTypes.dll","CoreUIComponents.dll","avrt.dll","propsys.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","FWPUCLNT.DLL","winnsi.dll","xmllite.dll","netprofm.dll","nlaapi.dll","d2d1.dll","d3d11.dll","dcomp.dll","CoreMessaging.dll","wtsapi32.dll","msvcp110_win.dll","dsreg.dll","winmmbase.dll","winmm.dll","uxtheme.dll","twinapi.appcore.dll","rmclient.dll","dwmapi.dll","gpapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","rsaenh.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","msi.dll","CRYPTBASE.DLL","devobj.dll","winsta.dll","sspicli.dll","userenv.dll","umpdc.dll","kernel.appcore.dll","powrprof.dll","profapi.dll","msasn1.dll","ucrtbase.dll","gdi32full.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","windows.storage.dll","crypt32.dll","cfgmgr32.dll","bcrypt.dll","win32u.dll","wintrust.dll","SHCore.dll","imm32.dll","oleaut32.dll","gdi32.dll","ole32.dll","advapi32.dll","ws2_32.dll","combase.dll","user32.dll","kernel32.dll","msctf.dll","shlwapi.dll","clbcatq.dll","sechost.dll","psapi.dll","nsi.dll","shell32.dll","setupapi.dll","msvcrt.dll","rpcrt4.dll","imagehlp.dll","ntdll.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","xul.dll","rnp.dll","freebl3.dll","nss3.dll","mozglue.dll","nssckbi.dll","softokn3.dll","ldap60.dll","lgpllibs.dll","prldap60.dll"],"OOO Searchinform":["netf_p64.dll","hdesvc_p64.dll","devin_p64.dll","sihlib64.dll","PluginAPI64.dll","siph64.dll"],"STARDOCK SYSTEMS, INC.":["FencesMenu64.dll"]}
MozCrashReason: MOZ_CRASH()
Notes:
FP(D10-L1100-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP-
OOMAllocationSize: 50192
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
StartupCrash: 0
StartupTime: 1638337760
SystemMemoryUsePercentage: 95
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20211117150618","version":"91.3.2","vendor":null,"displayVersion":"91.3.2","platformVersion":"91.3.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16336,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":1440},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce GT 710","vendorID":"0x10de","deviceID":"0x128b","subsysID":"00000000","RAM":1024,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaki.inf_amd64_f7cce4ef1cc73e0e\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaki.inf_amd64_f7cce4ef1cc73e0e\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaki.inf_amd64_f7cce4ef1cc73e0e\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaki.inf_amd64_f7cce4ef1cc73e0e\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaki.inf_amd64_f7cce4ef1cc73e0e\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaki.inf_amd64_f7cce4ef1cc73e0e\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaki.inf_amd64_f7cce4ef1cc73e0e\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaki.inf_amd64_f7cce4ef1cc73e0e\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6677","driverDate":"6-8-2021","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Kaspersky Endpoint Security для Windows"],"antispyware":null,"firewall":["Kaspersky Endpoint Security для Windows","Брандмауэр Windows"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"ru","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1024000,"browser.search.region":"RU","gfx.direct2d.disabled":true,"layers.acceleration.disabled":true,"security.enterprise_roots.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
ThreadIdNameMapping: 5320:"IPC I/O Parent",21092:"Link Monitor #1",19804:"Socket Thread",7872:"Permission",10440:"Timer",19076:"BackgroundThreadPool #1",8280:"JS Watchdog",2764:"TaskController Thread #0",14208:"TaskController Thread #3",14056:"TaskController Thread #2",19564:"TaskController Thread #1",9520:"Cache2 I/O",10780:"Cookie",21200:"Worker Launcher",17232:"VsyncIOThread",20216:"IPC Launch",3392:"WindowsVsyncThread",17584:"Compositor",7924:"ImageIO",16624:"IPDL Background",7752:"QuotaManager IO",18540:"HTML5 Parser",19180:"mozStorage #1",2552:"DOM Worker",19380:"StyleThread#0",20144:"StyleThread#2",14344:"StyleThread#1",16984:"PlayEventSound",21256:"ImageBridgeChld",14528:"RemoteBackbuffer",21144:"ProcessHangMon",12636:"GMPThread",16328:"RemoteBackbuffer",248:"RemoteBackbuffer",3436:"RemoteBackbuffer",5844:"RemoteBackbuffer",19712:"TRR Background",8300:"DNS Resolver #1",20244:"DNS Resolver #2",11228:"localStorage DB",6532:"RemoteBackbuffer",11232:"IMAP",8340:"IMAP",13592:"URL Classifier",10104:"RemoteBackbuffer",3552:"RemoteBackbuffer",18992:"mozStorage #4",5940:"mozStorage #5",19732:"StreamTrans #91",
Throttleable: 1
TotalPageFile: 47136833536
TotalPhysicalMemory: 17130000384
TotalVirtualMemory: 140737488224256
URL:
UptimeTS: 5686.3018
User32BeforeBlocklist: 1
Version: 91.3.2
Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
Поставщик услуг RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Поставщик услуг RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Поставщик услуг RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Поставщик услуг RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: ru

Это сообщение также содержит техническую информацию о состоянии приложения в момент падения.

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№307-12-2021 21:40:10

Mr_Postman
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Re: [91.3.0] утечка памяти

У вас установлен пакет русской локализации, это из-за него. Пишут, что пофиксено в релизе 91.4.0.

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